Duluth, Ga based NCR Corporation announced that eight of the top 10 mobile banking apps, according to MagnifyMoney’s third-annual Mobile Banking App Study, are powered by NCR’s Digital Banking solutions portfolio
The study named the $3.5 billion Kingsport, Tenn. Based Eastman Credit Union, ($3. 5 billion), which serves over 155,000 members at over 20 branches in Northeast Tennessee, Southwest Virginia and Texas, as the Best Overall App. NCR said worked closely with ECU to build and deploy its mobile app to provide a better customer experience.
“At Eastman Credit Union, we strive to provide our members with the best products and services and our mobile applications are no exception,” Darrell Dinsmore, VP Information Technology at ECU said. “By partnering with NCR, an industry leader, we are able to offer our members a best-in-class mobile solution that meets their needs when it comes to managing their finances on the go.”
Of the apps honored, NCR also powers: ESL Credit Union ($5.9 billion, Rochester, N.Y.), Redstone Federal Credit Union ($4.4 billion, Huntsville, Ala.), SEFCU ($3.3 billion, Albany, N.Y.), Wright-Patt Credit Union ($3.3 billion, Beavercreek, Ohio), Hudson Valley FCU ($4.5 billion, Poughkeepsie, N.Y.), Tower Federal Credit Union ($2.9 billion, Laurel, Md.), and Delta Community CU ($5.2 billion, Atlanta).
“It is extremely exciting to see so many NCR customers once again highlighted as providing best-in-class, deeply engaging and satisfying mobile experiences to their users,” José Resendiz, Vice President and Financial Services Leader, NCR, said. “We use design thinking to create easy-to-use experiences that proactively solve real customer needs with the latest in technology.”
The data, collected from iTunes and Google Play the week of November 30, 2016, was used to create a composite 1 to 5 rating, factoring a weighted average of the ratings from both the iOS and Android platforms from over 100 of the biggest banks and credit unions, including the 50 largest banks and 50 largest credit unions along with a selection of top online direct banks.
“In the past five years, adoption of mobile banking more than doubled, while the number of people banking on tablets increased more than eightfold,” Nick Clements, founder of MagnifyMoney.com, said “Mobile banking is a lifeline for more and more customers and the top-rated apps on MagnifyMoney’s list deliver on reliability and simplicity.”
