Latham, N.Y.-based $540 million Sunmark Federal Credit Union announced its selection of a 2017 CIO 100 award, which recognizes the creation of business value through the effective and innovative IT use.
Each year, CIO identifies and honors 100 organizations worldwide that have distinguished themselves. Sunmark is the only credit union in 2017 to receive this honor.
Sunmark’s received its nomination because of new hardware and software technology developed in support of their omnichannel strategy to deliver Sunmark’s suite of financial services across all delivery channels.
The credit union developed an interactive teller machine solution that provides full service banking transactions for Sunmark members, as well as ATM transactions for non-members, in a fully integrated self-service kiosk platform. Sunmark provides help and support for members using the new technology in person at the branch and through remote video tellers centralized at their Member Solution Center in Latham, just outside of Albany, N.Y.
The interactive teller machine solution is currently available to Sunmark members at the credit union’s Rotterdam, N.Y. location with plans to expand the technology to new and existing branches in New York’s Capital Region.
“The Sunmark team is honored to be recognized by CIO for Sunmark’s innovative use of IT, benefiting our members with a convenient and easy to use self-service banking platform that is available 24/7. The companies with which we share this recognition are among the best brands in the world,” Sunmark VP/CIO of Information Technology Darryl Enfield said.
“Sunmark is proud to be recognized as a leader in innovation, as we continue to bridge the physical and digital worlds to enable the delivery of a common set of member services, with a consistent member experience, across an integrated set of delivery channels; to any device, at any time, and from any place.”
Sunmark CEO Frank Degraw added, “Our mission at Sunmark is that we work together, achieve excellence and create value to enrich the financial well-being of our members.”
“Technology innovation and business value have always been at the heart of our CIO 100 awards, which honor the IT organizations thriving on the front lines of the digital revolution,” Maryfran Johnson, Editor in Chief, CIO Events, said. “This year’s winning companies are outstanding examples of how IT leadership, business collaboration and customer engagement are shaping the future.”
Other 2017 CIO 100 Honorees include: Accenture, Adobe, the City of Boston, Discover Financial Services, the Federal Communications Commission, IBM Research, Jet Propulsion Laboratory, Samsung Electronics DS Division, the County of Los Angeles, TransUnion, Verizon, VMware and the World Bank Group.
