For credit unions looking to capture more millennial members, there is both good news and bad news, according to a new FICO survey.
While 20% of consumers between the ages of 18 and 34 use a credit union as their primary financial institution, only 10% use one as their preferred financial institution.
In addition, fewer millennial credit union members use their financial institution’s mobile app than millennial bank customers do.
Here are some other key findings from FICO’s latest consumer finance trends survey.