CO-OP Announces Mobile Banking Biometric Security & Other Upgrades

CO-OP Announces Mobile Banking Biometric Security & Other Upgrades
October 17, 2017 Marketing GrafWebCUSO

Rancho Cucamonga, Calif. Based CO-OP Financial Services announced Mobile Banking 3.0, bringing new features to the company’s mobile banking product line. Upgrades include Touch ID authentication and expanded payment options.

Mobile Banking 3.0 is available for the CO-OP Mobile custom-branded credit union app and the Sprig by CO-OP turnkey mobile banking app.

“Top of mobile is top of wallet today as consumers expect to be able to manage their money 24/7,” Todd Clark, president/CEO of CO-OP Financial Services, said. “P2P payments specifically are growing by nearly 50% year over year, making it critical for credit unions to offer leading-edge technology in this space.  CO-OP’s Mobile Banking 3.0 serves today’s digitally-minded consumers with a suite of advanced tools that deliver the speed, convenience and security they require.”

According to CO-OP, the release of Mobile Banking 3.0 gives users of CO-OP Mobile and Sprig the added security of Touch ID fingerprint authentication. In addition to more secure transactions, the technology eliminates the need for passwords.

Mobile Banking 3.0 also offers push notifications for scheduled payments, which automatically issue notification to members upon completion of transfers. Push notifications are available for any payment generated in CO-OP Mobile or Sprig, including processing and delivery tracking of RealPay by CO-OP immediate P2P payments.

Scheduled transfer options are also now available for RealPay payments made within both CO-OP Mobile and Sprig. This newest enhancement allows for daily, weekly and monthly transfers from the member’s smartphone.

“What members expect today digitally has been shaped by tech giants like Google, Apple, Facebook and Amazon,” Clark said. “CO-OP is a digital-first organization, and Mobile Banking 3.0 technology is built on our digital infrastructure. In addition to providing a superior mobile experience for members, our mobile banking apps connect credit unions into our digital ecosystem, making it easier for them to offer CO-OP Shared Branching and other services to members.”